The 2020 HSBC Navigator research, entitled Navigator: Now, next and how for business, provides readers with valuable insights and opinions from more than 10,000 business decision-makers around the world. The 2020 findings reveal the impact that COVID-19 has had on businesses like yours, how they have responded and what plans they have for the future.
The survey of over 10,000 businesses spans 39 countries, markets and territories
COVID-19 has challenged all businesses, but not equally so. Some faced falling footfall as streets and airports emptied. Whereas others experienced surging demand, notably technology and e-commerce companies.
This report provides fresh analysis following July’s Navigator Resilience survey, covering a period of increasing business activity post-lockdowns, when government support to many businesses and employees continued. Comparisons with July’s survey, which covered a narrower range of markets, will track businesses’ response to the pandemic. And year-on-year comparisons with the larger annual Navigator survey from November 2019 will show the impact of COVID-19.